Privacy Policy

We collect information you provide directly, such as your name, phone number, email address, and any health details you choose to share when enquiring about or booking a consultation.

When you message us on WhatsApp or submit our booking form, that platform processes your message according to its own privacy terms.

Your information is used solely to respond to enquiries, schedule and manage appointments, provide treatment, and send you relevant follow-up regarding your care.

We do not sell, rent, or trade your personal information to third parties.

We use Google Analytics to understand how visitors find and use this website, so we can improve it. It sets cookies on your device and collects usage information such as the pages you view, how long you stay, the type of device and browser you use, and your approximate location (city level).

This analytics data is aggregated and is never linked to your health information, treatment records, or any details you share with us over WhatsApp, phone, or the booking form. Google processes this information on our behalf as a third-party provider under its own terms.

You can opt out at any time by blocking or clearing cookies in your browser settings, or by installing Google's official browser opt-out add-on. Declining analytics does not affect your ability to use this website or book an appointment.

We take reasonable technical and organisational measures to safeguard your information against unauthorised access, loss, or misuse. Clinical records are kept confidential in line with professional standards.

You may request access to, correction of, or deletion of your personal information at any time by contacting us using the details on this website.

If you have any questions about this Privacy Policy or how your data is handled, please reach out to us via WhatsApp or the phone number listed in the contact section.